Live Chat Support

If you need live support from our engineers, log in to your account, click on the question mark in the menu bar and then on “Send a Message”:

You will generally find us in the chat room Monday to Friday, 9 AM-5 PM US Central time and often outside of that schedule as well. If no-one is available, clicking on the “Contact Support” link will bring up a modal with an “Email Support” button that invokes your email client.

Note: If the “Send a Message” link doesn’t work, it may be because of an Ad Blocker. Please make our site is not blocked.

If you prefer to contact us via email you can reach us at technicalsupport@solarwinds.com.